GDPR Compliance
Our commitment to data protection under the General Data Protection Regulation
Introduction
Silent Avenue is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
Data Controller
Silent Avenue acts as the data controller for the personal information we collect and process. Our contact details are:
Silent Avenue
42 Kensington Gardens Square
London W2 4BH
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process your personal data under the following lawful bases:
- Consent: When you provide explicit consent for us to process your data for specific purposes
- Contract: When processing is necessary to fulfill our contractual obligations to you
- Legal obligation: When we must process your data to comply with legal or regulatory requirements
- Legitimate interests: When processing is necessary for our legitimate business interests, provided your rights are not overridden
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure
You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing
You can request that we limit how we use your personal data.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format.
Right to Object
You can object to our processing of your personal data in certain circumstances.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing.
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
International Data Transfers
We do not transfer your personal data outside the UK or European Economic Area. If this changes, we will ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Financial services regulations may require us to retain certain information for up to seven years.
Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: silent-avenue.com
Updates to This Statement
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about our GDPR compliance or data protection practices, please contact us at [email protected].